Refund and Return Policy
This policy outlines how we handle your Refund and Return.
1. Returns
We strive to provide high-quality CBD products. If you're not satisfied, we accept returns under the following conditions:
- Items must be returned within 14 days of purchase.
- Products must be unopened, unused, and in their original packaging.
- Return shipping costs are the responsibility of the customer unless the item is defective.
2. Refunds
Once your return is received and inspected, we will notify you via email regarding the refund status. If approved:
- Refunds will be processed within 3 business days to the original payment method.
- Shipping fees are non-refundable.
3. Exchanges
If your item is defective or damaged, we will replace it free of charge. Contact us at [email protected] to initiate an exchange.
4. Non-Returnable Items
The following items cannot be returned:
- Products that have been opened or used.
- Gift cards and promotional items.